Cancellations: A buyer may for any reason cancel their order at any time up to 2 working days, prior to products being despatched to the buyer by either emailing
filtersales@continentalwater.com.au or calling (02)9838 0555 and quoting your contact details, product details and invoice number. Should the product have been despatched, Continental Water will effect a refund upon receipt of the goods back in original condition and will refund the cost of the goods, but not the postage and handling charge.
Refunds: Any price refunds will be affected within 30 days after Continental Water has received a cancellation of original order and was notified of the reason, conditional upon any returned product in original saleable condition.
Product warranties: Continental Water products are warrantied with normal wear and tear and usage. All product to be used as it is intended. Subject to applicable law, Continental Water does not make any other warranty or representation about products on offer. In respect of any statutory warranty that Continental Water cannot exclude, subject to applicable law, Continental Water’s liability is limited, at its option, to the replacement or re-supply of the products or a refund of the cost of the products were applicable.
THE WEB SITE: Intellectual property: Material displayed on the web site is subject to copyright owned by Continental Water or its content suppliers and is protected by law. Brands and logos displayed on the web site may be the subject of registered trademarks of Continental Water or its product suppliers and protected by law.
Third-party content: If the web site displays material sourced from a third party (including a supplier of product, or a consumer of product), Continental Water does not warrant or represent the accuracy, utility or other characteristic of that material.
Indemnity: A visitor agrees to indemnify, defend, and hold harmless each of Continental Water its officers, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs resulting from any violation of these terms and conditions or any activity related to the visitor's account (including negligent or wrongful conduct) by the visitor or any other person accessing the web site using the visitor's Internet account.
Web site functionality: Continental Water does not represent or warrant that the functions within the web site would be uninterrupted or error-free, that any defects would be corrected, or that the web site or the server that makes the web site available is free of viruses or other harmful elements. Of course, we do the best we can guarantee this.
Password security: A visitor to the web site allocated a password is responsible to prevent the password being disclosed to any third party. You agree to take responsibility for the safekeeping of your PIN or password. You are liable if an unauthorised person uses your PIN or password. You agree to release and forever indemnify Continental Water in relation to any liability howsoever arising out of the unauthorised use of your PIN or password.
Privacy and security: Visitors' privacy is important to us. Continental Water deploys encryption and other technology with the aim of protecting credit card information and the customer database. Access to this database within Continental Water is restricted. Continental Water does not sell, rent, trade or rent personal information. By providing their details to Continental Water on the web site, a visitor consents to Continental Water maintaining, recording, holding and using that information to process their orders, to improve the service to customers and to inform the visitor of promotions. If a visitor has any questions regarding privacy, please notify Continental Water
Notices: Continental Water uses Paypal™ as its payment facilities provider. Continental Water may give notice to you by electronic mail or by regular mail to your address contained in the registration information provided by you. You may give notice to Continental Water by telephone on +61 (0) 2 9838 0555 during 9am-5pm AEDT Monday to Friday, excluding public holidays.
Governing laws: The laws in New South Wales govern the use of the web site and the supply of products.
Force majeure: Continental Water is excused from performing its supply obligations where and so long as prevented from doing so by reason of events beyond its reasonable control. Continental Water will endeavour to notify the buyer of the delay and its expected duration. If so prevented for longer than a reasonable time, Continental Water may elect to cancel the order without liability to the buyer.
